Unified Communications & Collaboration: Navigating The “All-Or-Nothing” Misconception
There’s a good reason for that disconnect. But for our purposes, let’s define UC&C in broad terms. UC&C is a common platform for communications, both internally and externally, within an enterprise organisation. The components included in any UC&C solution — voice, IM, video, etc. —will vary from organisation to organisation. At any rate, UC&C brings all those communication lines together into a seamless integration for the end users.